PSO Edition: Workplace Attrition in the Professional Services Industry Featuring Mickey North Rizza of IDC

We have returned with a new episode of the #Inspiration4U podcast by #Unit4. In this #ProfessionalServices (PSO) edition, we are joined by Unit4 host, Mark Gibbison, and IDC Group VP of Enterprise Software, Mickey North Rizza.

In this edition, we draw on Mickey's knowledge and experience and ask her how she sees the professional services industry evolving over the next 5-10 years, the effects that working from home and the hybrid workplace have had on this industry, the gig economy and how the younger generation will adapt to this new reality.

About Mickey North Rizza:
Mickey North Rizza is Group Vice-President for IDC’s Enterprise Software. She leads the Enterprise Applications & Strategies research service, along with a team of analysts responsible for IDC’s coverage of next generation of enterprise applications such as digital commerce, employee experience, enterprise asset management and smart facilities, ERP, financial applications, HCM and payroll applications .  In her role, Mickey and the team advise clients on these intelligent, modern, and modular enterprise applications for businesses of all sizes with an emphasis on the key trends, opportunities, innovation and the IT and Business Buyer concerns, requirements, and behaviors. 
 

BACKGROUND

Mickey has over 20 years' experience as a practitioner in supply chain, sourcing and procurement. Prior to IDC, Ms. North Rizza worked as an award-winning analyst for AMR Research and Gartner and has several years of technology vendor experience aiding practitioners on their transformation journey and assisting with market messages. Ms. North Rizza is the founding member of the ISM Supply Chain Risk Management Group, which she chaired in 2015.

About IDC:
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets.
With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives.


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